PRIVACY POLICY
Privacy Policy
Last updated: May 23, 2026
OSY Rentals Ltd. respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, how we may share it, and how visitors can contact us about privacy-related questions.
This policy applies to the website https://www.osyrentals.com.
Information we collect
We may collect information that you choose to provide through our website forms, email links, phone links, or other contact options. This may include your name, email address, phone number, company name, location, equipment needs, project details, and any other information you choose to submit.
If you submit an equipment rental inquiry, quote request, or contact form, the information you provide may be processed through Zoho Forms or related website form systems. We use this information to respond to your inquiry, communicate with you, prepare rental-related information, and maintain business records.
For our annual hockey draft form, we may collect information such as your name, email address, who told you about the hockey draft, your IP address, browser information, and the date and time of submission. Hockey draft entries may be stored in Fluent Forms. This information is used to administer the hockey draft, communicate with participants, prevent spam or misuse, and maintain accurate records for the event.
We may also automatically collect limited technical information when you visit the website, such as your IP address, device and browser information, approximate location, pages visited, referral source, and website interaction data.
Website analytics, advertising, and tracking
We use website analytics and advertising tools to understand how visitors use our website, improve the website, measure marketing performance, and understand which marketing activities lead to inquiries.
These tools may include:
– Google Analytics 4
– Google Tag Manager
– Google Ads conversion tracking
– LinkedIn Insight Tag
– Microsoft Clarity
– Google Search Console
– Cookie consent and cookie management tools
These services may collect information such as pages visited, device and browser information, approximate location, referral source, interactions with the website, clicks on phone or email links, and other website usage data. Some of these services may use cookies or similar technologies.
Microsoft Clarity may help us understand how visitors interact with the website through heatmaps, session behaviour data, and related analytics. We use this information to improve website usability, content, and performance.
Google Search Console helps us understand how the website appears in Google Search. It does not add a visitor-tracking script to the website.
Cookies and consent
Our website uses cookies and similar technologies. Some cookies are necessary for the website to function. Other cookies may be used for analytics, advertising, conversion tracking, remarketing, or website improvement.
Where required, visitors can accept, reject, or manage non-essential cookies through our cookie banner or cookie preferences tool. You can also adjust your browser settings to block or delete cookies.
OSY Rentals does not sell personal information.
Some analytics and advertising tools used on our website may use cookies or similar technologies to help measure website activity, improve marketing performance, and understand how visitors interact with the website. Visitors can reject or manage non-essential analytics and advertising cookies through the cookie banner or cookie preferences tool.
If you would like to ask questions about your personal information or request that we review, correct, or delete information you have submitted through the website, please contact us at info@osyrentals.com. In such cases, please send the email address you used on the website, your full name, and what form or request you submitted, if you remember it. We may need to verify the request before making changes.
How we use information
We may use the information we collect to:
– respond to inquiries and quote requests
– communicate about equipment rentals and services
– administer the annual hockey draft
– improve our website and user experience
– measure advertising and website performance
– understand which marketing activities lead to inquiries
– prevent spam, misuse, or security issues
– maintain business records
– comply with legal or regulatory obligations
Sharing information
We do not sell personal information.
We may share limited information with service providers that help us operate the website, process form submissions, provide analytics, manage advertising, host website data, manage cookie consent, or maintain website security.
These service providers may include website hosting providers, Zoho Forms, Fluent Forms, WordPress plugins, analytics platforms, advertising platforms, cookie consent tools, and other technology providers.
We may also disclose information if required by law or if necessary to protect our rights, property, users, website, or business operations.
Storage and processing outside Canada
Some of the service providers we use may process or store information outside Canada. When information is processed or stored outside Canada, it may be subject to the laws of the country where it is processed or stored.
Data storage and retention
Website form submissions may be stored in the website systems or form tools used by OSY Rentals. Equipment inquiry and contact form submissions may be processed through Zoho Forms or related form systems. Annual hockey draft entries may be stored in Fluent Forms.
We keep personal information only as long as reasonably necessary for the purpose for which it was collected, for business administration, for security or spam prevention, for event administration, or as required by law.
Hockey draft entries may be kept for multiple years because the event is recurring, and past participation records may help with event administration, communication, and record keeping. These entries are reviewed periodically and deleted when they are no longer reasonably needed.
We will review privacy requests and respond within a reasonable time. Some information may need to be retained where required for legal, security, accounting, business record, or dispute-resolution purposes. Information may also remain in backups until those backups are replaced or deleted according to normal backup cycles.
Security
We use reasonable administrative, technical, and organizational measures to protect information submitted through the website. No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.
Links to other websites
Our website may contain links to third-party websites, social media platforms, maps, videos, or other external resources. We are not responsible for the privacy practices or content of those third-party websites.
Your choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted through the website, subject to reasonable verification and any legal or business record requirements.
You may also manage non-essential cookies through the cookie banner, cookie preferences tool, or your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, legal requirements, or technology tools. The updated version will be posted on this page with a revised “Last updated” date.
Contact us
For privacy questions or requests, please contact:
OSY Rentals Ltd.
Email: info@osyrentals.com
Website: https://www.osyrentals.com